POLITIKA PRIVATNOSTI – Omladinska zadruga VOŽD

Poslednje ažuriranje: 2.10.2025.

Ova politika objašnjava kako Omladinska zadruga VOŽD („mi“) obrađuje lične podatke kada nam se obratite putem naših digitalnih komunikacionih kanala – WhatsApp, Facebook Messenger i Instagram poruke – kao i putem kontakt formi i e-pošte.

 

1) Ko smo i kako da nas kontaktirate

• Kontrolor: Omladinska zadruga VOŽD, Dr Milutina Ivkovića 2a, Beograd
  
  
• Kontakt za privatnost: office@ozvozd.rs

 

2) Podaci koje obrađujemo (ograničeno na ono što je potrebno da odgovorimo na vaš upit)

• Identifikatori i kontakt: ime i prezime, broj telefona, e-pošta, identifikator pošiljaoca / profila na platformi.
  
  
• Status kandidata: srednjoškolac / student / nezaposlen.
  
  
• Sadržaj upita i kontekst razgovora: posao / oglas za koji pitate (naziv ili interni ID) i kratak tekst poruke; slike koje dobrovoljno pošaljete (npr. fotografija oglasa radi identifikacije).
  
  
• Tehnički metapodaci: vreme poruke i minimalni tehnički zapisi neophodni za bezbedan rad sistema.

 

3) Načini prikupljanja

• Direktno od vas u razgovoru ili formi.
  
  
• Posredno preko Meta platformi kada nam pišete putem njihovih servisa za razmenu poruka.

 

4) Svrhe obrade (šta i zašto)

• Odgovaranje na vaš upit i pružanje osnovnih informacija o oglasima i uslugama.
  
  
• Evidencija zainteresovanih kandidata i organizacija upita (ograničena lista kontakata i osnovnih parametara).
  
  
• Pronalaženje oglasa u našoj internoj tabeli poslova radi davanja tačne informacije.
  
  
• Zaštita i rad digitalnih kanala (npr. tehničko logovanje i rešavanje incidenata).

 

Ne koristimo prikupljene podatke za svrhe koje nisu opisane u ovoj politici niti šaljemo neodobrene promotivne poruke preko pomenutih kanala.

 

5) Napomena o automatizaciji:

U okviru digitalnih kanala koristimo tehnički sistem koji automatizuje deo postupka primanja i organizovanja pristiglih poruka kako bismo brže i doslednije odgovorili.

Odgovori su ograničeni na informacije o oglasima i osnovnu podršku.

Sadržaj je po potrebi predmet ljudske provere.

 

6) Pravna osnova

• Legitimni interes – da odgovorimo na vaš upit i vodimo urednu i bezbednu komunikaciju.
  
  
• Ugovor – kada informacije obrađujemo u cilju pružanja zatražene usluge / posredovanja.

 

Ako u budućnosti uvedemo obaveštavanja koja zahtevaju prethodnu saglasnost, ona će biti posebno i jasno zatražena.

 

7) Gde se podaci čuvaju i ko ima pristup

• Evidencija kontakt podataka i upita vodi se u Google Sheets (ograničen pristup).
  
  
• Poruke se razmenjuju preko platformi WhatsApp, Facebook i Instagram (Meta), u skladu sa njihovim pravilima.
  
  
• Za tehničko funkcionisanje koristimo proverene pružaoce usluga. Svi postupaju po ugovorima o poverljivosti i zaštiti podataka i obrađuju podatke samo po našim uputstvima.

 

8) Međunarodni prenosi

U zavisnosti od sedišta pružalaca usluga i tehničke rute, podaci se mogu preneti izvan Srbije / EES.

Primenjujemo odgovarajuće ugovorne i tehničke mere zaštite.

 

9) Rokovi čuvanja

• Evidencija razgovora i kontakt podaci (lead evidencija): do 12 meseci od poslednje interakcije, osim ako ranije tražite brisanje ili postoji pravna obaveza dužeg čuvanja.
  
  
• Tehnički zapisi (logovi): do 90 dana, osim ako je duže potrebno radi bezbednosti ili usklađenosti.

 

Po isteku rokova podatke brišemo ili anonimizujemo.

 

10) Vaša prava

Imate pravo na pristup, ispravku, brisanje, ograničenje obrade i prigovor, u skladu sa važećim propisima.

Zahtev pošaljite na office@ozvozd.rs.

Odgovorićemo u razumnom roku i uz proveru identiteta.

 

11) Bezbednost

Primenjujemo primerene tehničke i organizacione mere (TLS u prenosu, kontrola pristupa, načelo najmanjih privilegija).

 

12) Maloletnici i mladi

Radimo sa mladima. Ako je po zakonu potrebna saglasnost roditelja / staratelja, obradu vršimo uz takvu saglasnost ili zahtev brišemo.

 

13) Izmene

Politiku možemo povremeno ažurirati. Nova verzija važi od objave sa ažuriranim datumom.

 

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PRIVACY POLICY – Youth Employment Cooperative VOŽD

Last updated: 02 October 2025

This notice explains how Youth Employment Cooperative VOŽD („we“) processes personal data when you contact us via our digital communication channels – WhatsApp, Facebook Messenger and Instagram Direct – as well as via contact forms and email.

 

1) Who We Are & Contact

• Controller: Youth Employment Cooperative VOŽD, Dr Milutina Ivkovića 2a, Belgrade
  
  
• Privacy contact: office@ozvozd.rs

 

2) Data We Process (Limited to What Is Needed to Handle Your Inquiry)

• Identifiers and contact details: full name, phone number, email, sender / profile identifier on the platform.
  
  
• Applicant status: high-school student / university student / unemployed.
  
  
• Inquiry content and conversation context: the job / post you ask about (title or internal ID) and a short message; images you voluntarily send (e.g., a photo of a job post to identify it).
  
  
• Technical metadata: timestamps and minimal technical records necessary for secure operations.

 

3) How We Collect Data

• Directly from you in chat or forms.
  
  
• Indirectly via Meta platforms when you message us through their services.

 

4) Purposes (What and Why)

• Responding to your inquiry and providing basic information about job posts and our services.
  
  
• Maintaining an organized list of interested candidates (limited contact list and basic parameters).
  
  
• Looking up posts in our internal jobs table to provide accurate information.
  
  
• Securing and operating our digital channels (e.g., technical logging and incident resolution).

 

We do not use personal data for purposes other than those described here and we do not send unsolicited promotional messages through these channels.

 

5) Automation Notice

Within our digital channels we use a technical system that automates part of the intake and organization of incoming messages to help us respond faster and consistently.

Replies are limited to job information and basic support; content is reviewed by staff where needed.

 

6) Legal Bases

• Legitimate interests to reply to your inquiry and operate secure communications.
  
  
• Contract – when processing is necessary to provide requested information / services.

 

If in the future we introduce notifications that require prior consent, such consent will be requested separately and clearly.

 

7) Where Data Is Stored and Who Can Access It

• Contact and inquiry records are kept in Google Sheets (restricted access).
  
  
• Messages are exchanged through WhatsApp, Facebook and Instagram (Meta) under their platform rules.

 

We rely on reputable service providers for technical operation. They act under confidentiality and data-processing terms and only process data on our instructions.

 

8) International Transfers

Depending on where our providers are located and the technical route, data may be transferred outside Serbia / EEA.

Appropriate contractual and technical safeguards are applied.

 

9) Retention

• Conversation and contact records (lead list): up to 12 months after the last interaction unless you request earlier deletion or a longer period is required by law.
  
  
• Technical logs: up to 90 days unless longer is needed for security / compliance.

 

After these periods we delete or anonymize data.

 

10) Your Rights

You may request access, correction, deletion, restriction or object to processing, in line with applicable law.

Send your request to office@ozvozd.rs.

We will respond within a reasonable time after verifying identity.

 

11) Security

We apply appropriate technical and organizational measures (TLS in transit, access controls, least-privilege).

 

12) Young Persons

We work with young people. Where parental / guardian consent is required by law, we process data only with such consent or delete the request.

 

13) Changes

We may update this policy. The new version applies upon publication with an updated date.